The manufacturer, supplier or publisher of any products other than integrated complete computer Systems with the Aberdeen brand logo is responsible for providing any service or support with these products.

RETURNING PRODUCTS TO ABERDEEN
Before returning any product for repair or exchange, consult the "Product Returns" section of the Aberdeen Web site. Wherever "RMA Direct" is available from the manufacturer, contact the manufacturer directly via the links and information provided in that manufacturer's entry. Follow the manufacturer's policies and procedures for the return. 

When "RMA Direct" is not available from the manufacturer or an item is being returned for credit or refund, a Return Merchandise Authorization (RMA) number has to be obtained by contacting Aberdeen. Aberdeen RMA numbers are valid for 30 days after the day of issuance. The RMA number(s) must be prominently displayed only on the shipping label of boxes containing returned goods. Do not mark the boxes themselves. Any product returned without an RMA number, incomplete and/or not in resalable condition, or with an RMA number over 30 days old, may be refused. 

Returned goods must be shipped freight prepaid in their original boxes and packing material. A copy of your packing list/invoice must accompany all returned Products. Returned goods should be freight insured by you. Product returned to you under Warranty is shipped freight-prepaid via UPS Ground or other carrier at our discretion. Aberdeen reserves the right to charge for shipping, handling and labor if the Product received for repair is non-defective

MONEY BACK GUARANTEE
If for any reason you are not satisfied with the Product you purchased from Aberdeen, you may return it to us and obtain a credit or refund excluding shipping and handling charges and any restocking-fees as appropriate. To qualify, you must return the Product, and any accompanying reference manual, media or other associated documentation so that it arrives at Aberdeen within a period of 35 calendar days from shipment. Opened software does not qualify for money-back guarantee. Monitors are not refundable except when purchased as part of an Aberdeen System. Aberdeen reserves the right to charge a 15% restocking fee on all returns.

LIMITED WARRANTY
All Aberdeen fully configured rackmount solutions are warranted to be free of defects in materials for a period of five years from date of shipment or the lifetime of the product to be free of workmanship defects. A fully configured rackmount system is defined as a system, which in a single purchase includes the rackmount chassis, motherboard, processor(s) with appropriate cooling equipment, memory and hard disk drive(s) all assembled.


All other Aberdeen Systems are warranted to be free of defects in materials for a period of one year from date of shipment or the lifetime of the product to be free of workmanship defects. All Components purchased from Aberdeen which are not sold as part of an Aberdeen System are warranted to be free of defects in materials and workmanship for a period of one year from date of shipment. Components may have additional warranties by their publisher or manufacturer in replacement or addition to this warranty. 

This warranty does not cover any abuse, misuse or modification of Products. We reserve the right to repair or replace the defective Product under warranty as we see appropriate. 

We do not warrant uninterrupted or error-free operation of a Product. We do not warrant that any product that you acquire will meet your individual requirements

ABERDEEN DISCLAIMS ALL REPRESENTATIONS AND WARRANTIES WITH RESPECT TO THE PRODUCTS, WHETHER EXPRESSED, IMPLIED OR STATUTORY, INCLUDING ANY IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE.

TITLE TO PRODUCTS
Title is transferred to you when product is shipped Freight On Board (FOB) shipping point. However, we reserve a purchase money security interest in the product until we receive the amounts due. You agree to allow us to sign an appropriate document on your behalf to permit us to protect our purchase money security interest.

LIMITATION OF LIABILITY
Under no circumstances are we liable for the following: (1) third-party claims against you for damages; (2) loss of, or damage to, your records or data; or (3) economic consequential damages (including lost profits or savings) or incidental damages even if we are informed of their possibility.

Some jurisdictions do not allow the exclusion or limitation of incidental or consequential damages, so the above limitations or exclusions may not apply to you.

GENERAL
All of your rights, all of our obligations and all licences (except as specifically granted) are valid only in the US and Puerto Rico. Neither of us will bring legal action more than one year after the cause of the action arose. The laws of the State of California shall govern this Agreement.

You should retain a copy of your packing list/invoice and shipping label for telephone assistance, money back guarantee and limited warranty purposes.